The most frequent and financially damaging complaint against Lunar Astro involves a classic "bait-and-switch" tactic. Consumers pay premium fees (often ₹5,000 to ₹10,000+) under the impression they will receive an expert analysis from Deepanshu Giri. Instead, they wait weeks only to be offloaded to an inexperienced "panel astrologer" or proxy student, identified only by codes such as "LA5007" or "LA5009" 【web-consumercomplaints-8d2f03fb】【web-slideshare-9a89ad44】.
Verified reviews report that these 30-minute sessions are rushed, generic, and heavily focused on negative "past life karma." The proxy astrologers use fear-based tactics to upsell costly remedial products and expensive courses, exploiting the vulnerability of the clients 【web-consumercomplaints-8d2f03fb】【web-slideshare-9a89ad44】.
When clients realize they have been scammed and request a refund for the bait-and-switch, Lunar Astro's customer service either ignores them, offers a mere 50% partial refund, or completely blocks them across all communication channels. Dissatisfied customers are often threatened with legal intimidation by the company's "troll farm" 【web-consumercomplaints-8d2f03fb】【web-slideshare-9a89ad44】.